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Privacy Policy

Ikigai Camps LTD

1. Introduction

At Ikigai Camps, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information. When we mention "Ikigai Camps," "we," "us," or "our" in this Privacy Policy, we are referring to the company responsible for processing your data.

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2. Data Controller Information

Ikigai Camps is the data controller for the personal information we collect. Our contact details are as follows:

  • Name: Florian Finger

  • Address: Am Heidberg 6, 24211 Preetz, Germany

  • Email: flo@ikigai-camps.com

  • Phone: +4915792834

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3. What Is Personal Data?

Personal data refers to any information that can identify an individual. This includes data such as your name, address, phone number, and bank account information. We do not use anonymous data where personal identities have been removed.

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4. How We Collect Your Data

We collect personal data through various means, including:

Online:

  • Enquiries: When you request information or make inquiries about our services or programs on our website or social media, we may use the personal data you provide to fulfill your request or respond to your inquiry.

  • Marketing: With your explicit consent or if you have previously engaged with our services, we may use your personal data to inform you about special offers, new or existing services, and to send surveys or questionnaires. You can opt out of receiving such communications at any time.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through the use of cookies and similar technologies.

Online and Offline:

  • Applications: When you apply to study in one of our programs or book accommodation, we collect personal data including personal information, contact details, visa information, education and employment history, funding information, health information, and emergency contact details. For students under 18, we collect personal data about parents or guardians.

  • Study and Accommodation: If we enter into a contract with you for study or accommodation, we may collect additional personal data such as bank account details, billing address, credit card information, and relevant visa and immigration information. During your studies, we may collect academic information and information related to your health and welfare if you are under 18.

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5. How We Protect Your Data

We are committed to maintaining the security and confidentiality of your personal data. We have implemented appropriate security measures to prevent unauthorized access, use, or disclosure of your personal information.

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6. How We Use Your Personal Data

We use your personal data in accordance with applicable data protection laws, including:

  • To fulfill contracts we have with you.

  • To comply with legal obligations.

  • For legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.

  • To protect vital interests.

  • For public interest or official purposes.

  • For internal business purposes, such as monitoring and improving our services.

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We generally do not rely on consent as the primary legal basis for processing your personal data except for direct marketing communications via email, which you can opt out of at any time.

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7. Sharing Your Personal Data

We may share your personal data with:

  • Our service providers for various purposes, such as payment processing and customer service.

  • Our business partners with whom we have contracts related to your program of study.

  • Agents you may use to arrange your application and study.

  • Parents or guardians if you are under 18.

  • Regulators and legal authorities as required by law.

  • Other third parties in specific circumstances, such as a business sale or to pursue remedies or limit damages.

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8. Transfer of Your Personal Data to Other Countries

As an international business, we may transfer your personal data to countries outside the European Economic Area (EEA). We take appropriate measures, including contractual mechanisms, to ensure your data is handled as described in this Privacy Policy.

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9. Data Retention

We will retain your personal data only for as long as necessary for the purposes for which it was collected. We will also comply with legal, accounting, and reporting requirements.

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10. Your Rights as a Data Subject

You have various rights under data protection laws, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to another party.

  • Withdraw consent where applicable.

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If you wish to exercise any of these rights or have questions about your personal data, please contact us using the contact details provided in this Privacy Policy.

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11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy, and we will provide you with a new Privacy Policy when making substantial updates. We may also notify you of changes through other means.

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12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee questions related to this Privacy Policy. You can contact the DPO using the details provided in this Privacy Policy.

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13. Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us:

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14. Complaints

You have the right to make a complaint to the relevant supervisory authority. We encourage you to contact us first to address any concerns before approaching the supervisory authority.

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